END USER LICENSE AGREEMENT
Last
Updated:
January
7, 2019
This End User License Agreement (the EULA )
governs your use of the ARGOS Platform (the “
Platform
”,
or alternatively, “
ARGOS
”),
on a mobile device or on a computer accessing the Platform over the
internet (“
Device
”),
for use by the owner or user (hereinafter “
You
”
or “
Your
”).
The Platform is provided by Finning International Inc. and its
affiliates (collectively, “
Finning
”,
“
us
”,
“
we
”,
“
our
”),
with an office and place of business at Suite 300, 565 Great Northern
Way, Vancouver, British Columbia, V5T 0H8.
This
EULA form an agreement between Finning and you. The term "you"
refers to the person or entity browsing, accessing or otherwise
using (“
use
”
or “
using
”
in this EULA will mean any of the foregoing) the Platform.
BY
USING THE PLATFORM, YOU: (A) REPRESENT AND WARRANT THAT: (I) YOU HAVE
THE CAPACITY TO ENTER INTO BINDING OBLIGATIONS, AND (II) ALL
INFORMATION SUPPLIED BY YOU TO US THROUGH THE PLATFORM IS TRUE,
ACCURATE, CURRENT, AND COMPLETE; AND (B) AGREE TO BE BOUND BY AND
COMPLY WITH THIS EULA, AS UPDATED FROM TIME TO TIME IN ACCORDANCE
WITH SECTION
15
.
-
Ownership
of the Platform and Its Content
The
Platform and all of the content (“
Content
”),
including all copyrights, patents, trademarks, service marks, trade
names and all other intellectual property rights therein
(“
Intellectual
Property
”),
are owned or controlled by Finning, our licensors, and certain other
third parties. All rights, titles, and interests in and to the
Content and Intellectual Property available via the Platform is the
property of Finning, our licensors or certain other third parties,
and is protected by Canadian and international copyright, trademark,
trade dress, patent and/or other intellectual property and unfair
competition rights and laws to the fullest extent possible. Finning
owns the copyright in the selection, compilation, assembly,
arrangement, and enhancement of the Content on the Platform. All
rights not expressly granted to you in this EULA are reserved.
-
License
to the Platform
Subject
to this EULA, we grant you non-exclusive, non-transferable,
non-sublicensable and revocable license to use the Platform.
-
Account
In
order to access the Platform, you will be required to register with
us and set up an account with your email address and a password (your
“
Account
”).
The email address you provide will be your email address, and you are
solely responsible for maintaining the confidentiality of your
password. You are solely responsible for all activities that occur
under your Account. Therefore, you should protect your password and
make your password difficult for others to guess.
-
Access
to the Platform
We
retain the right, at our sole discretion, to deny you access to the
Platform, at any time and for any reason, including for violation of
this EULA. You will cease and desist from any such access or use
immediately upon request by us.
-
Data
You Upload To Us
Ownership
of the data, information, records and/or files that you load,
transmit to or enter into the Platform (the “
User
Data
”)
remains with you or the applicable owner. However, in order the
Platform to provide you with valuable insight, you agree to grant to
us an irrevocable, worldwide, non-exclusive, royalty-free, fully
paid-up, royalty-free, transferable and sublicensable license to
access, collect, store and use the User Data: (i) to generate
insights through the Platform (“
Output
Data
”)
which will be shared with you; (ii) to develop and enhance the
Platform; and/or (iii) in accordance with the Data Governance
Statement.
-
No
Unlawful or Prohibited Use
Without
limiting the generality of the foregoing, you will not (and will not
attempt to):
-
send,
upload, collect, transmit, store, use, post, publish, or otherwise
communicate on the Platform (including any developer community
forums) any data, information, pictures, videos, music or other
materials or content that:
-
contains
any computer viruses, worms, malicious code, or any software
intended to damage or alter a computer system or data;
-
you
do not have the lawful right to send, upload, collect, transmit,
store, use, publish, or otherwise communicate;
-
is
false, intentionally misleading, or impersonates any other person;
-
is
bullying, harassing, abusive, threatening, vulgar, obscene, or
offensive, or that contains pornography, nudity, or graphic or
gratuitous violence, or that promotes violence, racism,
discrimination, bigotry, hatred, or physical harm of any kind
against any group or individual;
-
violates
any applicable laws, or infringes, violates or otherwise
misappropriates the intellectual property or other rights of any
third party (including any moral right, privacy right or right of
publicity); or
-
encourages
any conduct that may violate, any applicable laws or would give
rise to civil or criminal liability
;
-
harvest
or otherwise collect or store any information (including personally
identifiable information) about other users of the Platform,
including email addresses, without the express consent of such
users;
-
access
the Platform or any Company proprietary information except through
means authorized herein;
-
copy,
reproduce, distribute, or in any manner duplicate the Platform, in
whole or in part;
-
sell,
lease, license, sublicense, distribute, assign, transfer or
otherwise grant any rights in the Platform, in whole or in part;
-
modify,
port, translate, or create derivative works of the Platform;
-
decompile,
disassemble, reverse engineer or otherwise attempt to derive,
reconstruct, identify or discover any source code, underlying
ideas, or algorithms, of the Platform by any means;
-
remove
any proprietary notices, labels or marks from the Platform;
-
use
the Platform for purposes of comparison with or benchmarking
against products or services made available by third parties;
-
knowingly
take any action that would cause the Platform to be placed in the
public domain;
-
disable,
overly burden, impair, or otherwise interfere with servers or
networks connected to the Platform (e.g., a denial of service
attack);
-
attempt
to gain unauthorized access to the Platform, other computer systems
or networks connected to the Platform, through password mining or
any other means;
-
use
any data mining, robots, or similar data gathering or extraction
methods, or copy, modify, reverse engineer, reverse assemble,
disassemble, or decompile the Platform or any part thereof or
otherwise attempt to discover any source code;
-
use,
download or otherwise copy, or provide to any person or entity any
Platform users directory or other user or usage information or any
portion thereof other than in the context of your use of the
Platform;
-
use
the Platform for the purpose of building a similar or competitive
product or service; or
-
use
the Platform other than as permitted by this EULA.
-
Data
Governance
-
Please
click
here
to review Finning’s current Data Governance Statement, which
contains important information about Finning’s practices in
collecting, storing, using and disclosing information about
identifiable individuals (“
Personal
Information
”),
and which is hereby incorporated into and forms a part of this
EULA.
-
You
represent and warrant to us that the User Data will only contain
Personal Information in respect of which you have provided all
notices and disclosures, obtained all applicable third party
consents and permissions and otherwise have all authority, in each
case as required by applicable laws, to enable us to: (i) make
available the Platform; and (ii) create, use and disclose
aggregated statistical information for any purpose and without
obligations of any kind.
-
Automatic
Updates and Upgrades.
We
may perform automatic updates or upgrades to the Platform from time
to time. The Platform (and any updates and upgrades) may (i) affect
or erase data or settings that you have stored on the Platform; or
(ii) collect Personal Information (as described in the Data
Governance Statement or as separately disclosed at the time of
installation). We are not responsible for any affected or erased
data, preferences, or settings due to a Platform update or upgrade.
The terms of this EULA govern any upgrades or updates to the
Platform, unless such upgrades or updates are accompanied by a
separate agreement.
You
agree that we may perform automatic updates or upgrades to the
Platform without any further notice or consent. If we provide further
notice or requests further consent to a Platform update or upgrade,
the notice or consent may be received by or provided to you or any
authorized user of your device, and you agree that such notice or
consent is sufficient for you and all authorized users of your
device. The person receiving or providing that notice or consent is
responsible for notifying you and all authorized users of the notice
and of his or her consent.
-
Viruses
You
use the Platform at your own risk. We do not guarantee or warrant
that the Platform is compatible with your computer system or that the
Platform, or any links from the Platform, will be free of viruses,
worms, trojan horses or disabling devices or other code that
manifests contaminating or destructive properties. You are
responsible for implementing safeguards to protect the security and
integrity of your computer system, and you are responsible for the
entire cost of any service, repairs or connections of and to your
computer system that may be necessary as a result of your use of the
Platform.
-
Communications
Not Confidential
We
do not guarantee the confidentiality of any communications made by
you through the Platform.
We
do not guarantee the security of data transmitted over the Internet
or public networks in connection with your use of the Platform.
-
No
Warranty for Security of Device
We
do not warrant that a third party cannot access your information
should a third party come into possession of your device. We suggest
that you use all security features of your device, including any
password or locking function, to protect your device and the
confidentiality of your information.
-
Third
Party Materials, API and Links
The
Platform may display or make available content, data, information,
services or materials from third parties (“
Third
Party Materials
”),
use third party application program interface (“
Third
Party
APIs
”)
or provide links to certain third party web sites (“
Third
Party Links
”).
The Third Party Materials, Third Party APIs or third party web sites
may be governed by its own end user license agreement, terms of use,
data governance statement or privacy policy (the “
Agreements
”).
You are responsible for reviewing the respective Agreements and
complying with the respective Agreements.
We
are not responsible for examining or evaluating the content,
accuracy, validity, legality or any other aspect of such Third Party
Materials, Third Party APIs or Third Party Links. We do not warrant,
condition, guarantee or endorse any Third Party Materials, Third
Party APIs or Third Party Links and is not liable to you or to any
other party for any Third Party Materials, Third Party APIs or Third
Party Links or for your misuse or use of Third Party Materials, Third
Party APIs or Third Party Links. Third Party Materials, Third Party
APIs and Third Party Links contain proprietary content and
information that is protected by applicable intellectual property and
other laws, including but not limited to copyright. You may not use
such proprietary content, information or materials in any way except
as authorized by the provider of the Third Party Materials, Third
Party APIs or Third Party Links. You may not use any Third Party
Materials, Third Party APIs or Third Party Links in a manner that
would be, or could be reasonably construed as, a breach of the terms
of this EULA. We may change, suspend, remove, modify access to or
disable access to any Third Party Materials, Third Party APIs or
Third Party Links at any time and without notice to You.
-
Disclaimers
YOU
ACKNOWLEDGE, UNDERSTAND, AND AGREE THAT THE PLATFORM IS PROVIDED “AS
IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT
WARRANTIES OR CONDITIONS OF ANY KIND. TO THE FULLEST EXTENT PERMITTED
BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS AND
CONDITIONS OF ANY KIND WITH RESPECT TO THE PLATFORM WHETHER EXPRESS,
IMPLIED, STATUTORY OR COLLATERAL, INCLUDING, WITHOUT LIMITATION, THE
WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY,
COMPATIBILITY, TITLE, SECURITY, RELIABILITY, COMPLETENESS, QUIET
ENJOYMENT, ACCURACY, RELIABILITY, CURRENCY, TIMELINESS, QUALITY,
INTEGRATION, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT,
OR ANY WARRANTIES OR CONDITIONS ARISING OUT OF COURSE OF DEALING OR
USAGE OF TRADE, OR THAT THE PLATFORM IS OR WILL BE ERROR-FREE OR WILL
OPERATE WITHOUT INTERRUPTION.
-
Limitation
of Liability
TO
THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE
BE LIABLE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE,
STRICT LIABILITY OR ANY OTHER LEGAL THEORY, FOR ANY DAMAGES OF ANY
KIND (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, LOST PROFITS,
LOSS OF USE, LOSS OF DATA, PERSONAL INJURY, FINES, FEES, PENALTIES OR
OTHER LIABILITIES), WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES, RESULTING FROM OR RELATED TO THIS EULA OR THE
PLATFORM.
WE DISCLAIM ALL LIABILITY OF ANY KIND OF OUR LICENSORS AND SUPPLIERS.
TO
THE EXTENT THAT THE FOREGOING LIMITATION IS NOT PERMITTED BY
APPLICABLE LAW, IN NO EVENT WILL OUR TOTAL AGGREGATE LIABILITY IN
CONNECTION WITH OR UNDER THIS EULA, OR YOUR USE OF, OR INABILITY TO
MAKE USE OF, THE PLATFORM EXCEED $10 CDN. FOR GREATER CERTAINTY, THE
EXISTENCE OF ONE OR MORE CLAIMS UNDER THIS EULA WILL NOT INCREASE
THIS MAXIMUM LIABILITY AMOUNT.
-
Indemnification
You
will defend, indemnify and hold harmless us and all of our officers,
directors, employees and agents from and against any claims, causes
of action, demands, recoveries, losses, damages, fines, penalties or
other costs or expenses of any kind or nature including reasonable
legal and accounting fees, arising out of or in connection with:
-
your
breach of any provision of this EULA or any documents referenced
herein;
-
your
violation of any law or the rights of a third party (including,
without limitation, privacy or intellectual property rights); or
-
your
use of the Platform in a manner that it was not designed for or
intended to be used, as described in this EULA and in any
instructions or guidelines provided by us to you.
-
Changes,
Termination and Survival
-
We
reserve the right at any time and from time to time to modify or
discontinue, temporarily or permanently, the Platform (or any part
thereof) with or without notice. Further, we reserve the right to
change this EULA at any time and to notify you by posting an
updated version of the EULA on the Platform. You are responsible
for regularly reviewing the EULA, including, without limitation, by
checking the date of “Last Update” at the bottom of
this document. Continued use of the Platform after any such changes
shall constitute your consent to be bound by such changes, with
continued provision of the use of the Platform constituting
consideration from Finning to you for so being bound. Your only
right with respect to any dissatisfaction with (1) this EULA, (2)
any policy or practice of ours in operating the Platform, or (3)
any Content available through the Platform, is to stop accessing
and using the Platform.
-
This
EULA is effective until terminated by you or Finning. You may
terminate this EULA by ceasing to use the Platform and cancelling
your Account. This EULA will terminate automatically and without
notice from Finning if you fail to comply with any provision of
this EULA. Upon termination of the EULA, you shall cease all use of
the Platform. You agree that Finning may elect to cease any support
of the Platform and/or provision of its services that the Platform
accesses at any time at the sole discretion of Finning. In addition
to any other termination right, Finning may terminate this EULA
upon 5 days’ notice to you
-
The
following Sections, together with any other provision of this EULA
which expressly or by its nature survives termination or
expiration, or which contemplates performance or observance
subsequent to termination or expiration of this EULA, will survive
expiration or termination of this EULA for any reason: Sections 1
(Ownership of the Platform and Its Content), 4 (Data You Upload To
Us), 6 (Data Governance), 8 (Viruses), 9 (Communications Not
Confidential), 12 (Disclaimers), 13 (Limitation of Liability), 14
(Indemnification), 15(c) (Survival), and 17 (General Provisions).
-
No
Export
You
will comply worldwide with all laws and regulations applicable to the
Platform. You may not use, export, re-export, import, sell or
transfer any aspect of the Platform except as authorized by
applicable law and regulations and after obtaining our express
written consent.
-
General
Provisions
-
Choice
of Law.
This EULA are governed by the laws of the province of British
Columbia and federal laws of Canada applicable therein, without
giving effect to any conflict of laws principles that may provide
the application of the law of another jurisdiction. Except as
restricted by applicable law, you agree to submit to the exclusive
jurisdiction and venue of courts in Vancouver, British Columbia,
Canada for the purpose of litigating all such claims or disputes.
Notwithstanding the foregoing, if a dispute arises between you and
us, you agree that you will notify us about any dispute you have
with us related to this EULA by contacting us.
-
Electronic
Communications.
You are communicating with us electronically when you use the
Platform or send email to us. You agree that all agreements,
notices, disclosures and other communications that we provide to
you electronically satisfy any legal requirement that such
communications be in writing.
-
Notifications.
We
may provide notifications by posting the notifications on the
Platform itself or by sending the notifications to the email
associated with your account. We are not responsible for any
automatic filtering you or your network provider may apply to email
notifications.
-
Severable.
If
any of the provisions contained in this EULA are determined to be
void, invalid or otherwise unenforceable by a court of competent
jurisdiction, such provision will be severed from this EULA and all
other provisions of this EULA will remain in full force and effect.
-
Entire
Agreement.
This EULA, and the documents referenced in this EULA, constitute
the entire agreement between Finning (and its licensors and
suppliers) and you pertaining to the subject matter thereof, and
supersedes in its entirety any and all written or oral agreements
previously existing between us with respect to the Platform. There
are no understandings, inducements, commitments, conditions,
representations or warranties of any kind, whether direct,
indirect, collateral, express or implied, oral or written, other
than as contained in this EULA.
-
English
Language.
It
is the express wish of the parties that this EULA and all related
documents be drawn up in English. C’est la volonté
expresse des parties que la présente convention ainsi que
les documents qui s’y rattachent soient rédigés
en anglais.
FINNING
INTERNATIONAL INC DATA GOVERNANCE STATEMENT
Last
Updated:
September
11, 2018
This
Data Governance Statement describes the practices of Finning
International Inc. and its Group companies as set out in Schedule A
(“
Finning
,”
“
we
,”
“
us
”
or “
our
”)
for collecting, storing and using information about our customers
(“
Customers
”,
“
you
”
or “
your
”),
including but not limited to: personal data, financial data and data
relating to the Caterpillar, and non-Caterpillar machines, products,
attachments and other assets operated by or on behalf of Customers
(“
Assets
”).
You
should regularly review this Statement carefully to understand what
information we collect and what we do with that information. By
providing System Data, Operations Data, or Personal Information (each
as defined below) (collectively, “
Data
”)
to us, you agree to the terms and conditions of this Data Governance
Statement, including our collection, use and sharing of that
information as set out in this Statement.
-
WHAT
INFORMATION WE MAY COLLECT
We
may collect the following information:
-
System
Data
System
data is information that is transmitted to us through digital
platforms (“Platforms”), OKC, VisionLink, ProductLink and
similar applications (“Applications”) and through
telematics (and similar devices) (”Devices”) (we use the
term “Digital Offerings” to refer collectively to all
Applications and Devices that we use), which may include:
-
Device,
Asset and Component Information, including model number, serial
number, order number, software and hardware version numbers,
performance, and configuration, including work tools or other
peripheral devices attached to Assets.
-
Electronic
Data, including sensor logs, trends, histograms, event data, other
alerts, digital state data, fault codes, idle time, daily and
cumulative fuel consumption, emissions data, service meter hours,
electronic data files downloaded manually or automatically from an
Asset, troubleshooting data, and other data, depending on the
Customer and Asset and communication channel used by a Device.
-
Inspection
Data, including results of inspections using a Finning or
third-party inspection system.
-
Device
Location Information, including the physical location of an Asset
(e.g., determined using satellite, GPS, cell phone tower, Bluetooth
or WiFi signals).
-
Fluid
Data, including analysis results of fluid samples (such as oil,
hydraulic and coolant fluids) obtained using Finning or third-party
tools.
-
Event
Recorder Data, including location, speed, direction and associated
video recordings, use of controls and positive train control
information.
-
Service
and Maintenance History, including work orders (records of all
maintenance, repair, parts purchases, replacement and modification
to an Asset), component life (history of usage and wear life of a
component), maintenance schedule, planned maintenance, warranty
coverage data, maintenance and repair contracts, service intervals
(scheduled interval for planned maintenance of component replacement
activities for an Asset), component lists (lists of parts that make
up an Asset) and service letters (describing special service actions
recommended by manufacturers to correct a known problem with an
Asset).
-
Site
and Environmental Conditions, including the type of work being done,
condition of roads or tracks, altitude, climate and material
tracking.
-
Patterns
of Use, including any user-defined information relating to a product
you provide to us through a Digital Offering.
-
Operations
Data
Operations
Data may include:
-
Information
contained in tenders, invoices, purchase orders, sales contracts,
service contracts, e-forms and other transactional documentation
generated as part of the business relationship between us.
-
the
Customer’s name, address, industry, customer category, and the
name, position, email address, and telephone number of the
Customer’s designated contact person.
-
Work
order data, including information about the Customer, Asset
involved, problem identified, and repairs performed.
-
Information
relating to Customer parts and machine purchases, returns and
replacements.
-
Payment
Information
Payment
Information may include your banking account details, debit card
details, credit card details, credit card type (i.e. Visa,
Mastercard, American Express), your billing address associated with
the credit card, your shipping address and other information that is
required to process the payment.
-
Personal
Information
Personal
Information is information that relates to an identified or
identifiable individual, which may include but not limited to:
Name
-
Postal
address (including billing and shipping addresses)
-
Telephone
number
-
Email
address
-
Identification
information such as usernames and user IDs
-
The
employer or company with which an individual is associated and his
or her role and title
-
User
Profile information
-
Geo-location
information
-
Information
about any computer or mobile device with which you access
Applications
-
Information
about your use of the Applications
-
Audio-visual
data
-
Physiological
data, such as eye movement, facial expression and heart rate
Information
collected by us may simultaneously constitute System Data, Personal
Information, and
Operations
Data, or any combination thereof.
-
HOW
WE MAY COLLECT INFORMATION
We
may collect information in a variety of ways.
For
example, we collect information that you provide to us, information
that we collect through your use of our products or services, and
information that we collect from publicly available sources or third
parties.
-
Information
You Provide to Us
We
collect information you give us when you engage with us and/or use
our products or services. For example,
we
may collect information when you interact with us, attend one of our
stands at a trade show, make an enquiry, place an order or contact
our customer service.
-
Information
Collected Through Your Use of Our Products and/or Services
In
addition to the information you provide to use directly, we may
collect information about your use of our Products and/or Services.
For example:
-
Through
Platforms / Applications / Devices:
We may receive information
directly via cellular or satellite link, or radio or Ethernet
connection from Assets equipped with an Application or a Device that
was either pre-installed or installed by us, which may include
System Data or Personal Information.
-
Through
Wearable Technology:
We may collect information through wearable
technology, such as fatigue monitoring devices or RFID tags embedded
in hardhats or safety vests.
-
Information
From Third-Party Sources
We
may receive information from publicly and commercially available
sources, as permitted by law, which we may combine with other
information we receive from you. For example:
-
Via
Caterpillar Inc. or its business affiliates or contractors:
We
may receive information from Caterpillar or its business affiliates
or contractors which have collected from you via: (i) cellular or
satellite link, or radio or Ethernet connection from Assets, which
may include System Data (such as information relating to the Device
or Asset) or Personal Information (such as from information
generated by fatigue monitoring devices, on-board camera and
proximity detection systems, and in-cab monitoring technology); or
(ii) Digital Offerings.
-
From
Component Manufacturers and OEMs:
We may obtain System Data from
manufacturers of the components in your Assets. This information may
be provided to us automatically.
-
From
Asset Owners and Others:
We may receive additional information
from Asset owners, operators and other persons who have management
responsibility for an Asset.
-
From
Other Sources:
We may receive your information from other
sources, such as credit reference agencies, public databases, joint
marketing partners, internet, social media platforms (including from
people with whom you are friends or are otherwise connected) and
from other third parties. We may collect or generate information
from troubleshooting data, from your service providers (such as
fluid analysts and site inspectors) or from maintenance, inspection
or warranty records.
-
Other
Ways We Collect Information
We
also may collect other information about you, your device, or your
use of the services in ways that we describe to you at the point of
collection or otherwise with your consent. You may choose not to
provide us with certain types of information, but doing so may affect
your ability to use some of the products and services.
-
HOW
WE MAY USE INFORMATION
We
may use collected information for the following purposes:
-
To
Provide Services to You and Others:
-
To
allow you to monitor the status of Assets, to complete and fulfil
orders, and to communicate with you regarding your purchase or
rental of Assets and your purchase of Asset parts, and provide you
with related customer service.
-
To
fulfil customer support agreements, perform maintenance and repairs
and deliver rental Assets or parts.
-
To
make recommendations regarding safety, Asset health, maintenance,
worksite efficiency and productivity training for operators.
-
To
enhance the safety of machine operations, including by tracking
proximity to Assets, other objects or humans.
-
To
enable remote technician services, such as remote troubleshooting,
and remote tuning.
-
To
provide you with location-based services and content.
-
To
process payment related to our products and services.
-
To
Enable Communications:
-
To
send administrative or contractual information, for example,
information regarding our terms and conditions of sale and rent and
of using Digital Offerings, warranty policies or service contracts
and in respect of debt recovery.
-
To
provide you with information about new products and services and to
send you marketing communications that we believe may be of interest
to you for which you may opt-out at anytime.
-
For
Other General Business Purposes:
-
To
conduct market research.
-
To
perform data analytics, audits, improve products, develop new
products, enhance, improve or modify our Digital Offerings, identify
usage trends and operate and expand our business activities and for
statistical analysis based on aggregated and de-identified data,
such as benchmarking reports.
-
To
provide services to Customers, manage work flow, monitor repairs,
project future maintenance and service, and troubleshoot issues.
-
To
validate effectiveness of recommendations, resolve complaints, and
fulfil orders.
-
To
manage Asset and parts inventory in order to provide you with
machines, parts and services.
-
To
manage a fleet of owned or rented Assets.
-
To
maximize the efficiency of operations and increase sales.
-
To
develop digital applications.
-
To
manage your account with us and generally keep our records up to
date and to administer our relationship with you.
-
Other
Uses:
-
To
allow you to participate in sweepstakes, competitions or similar
promotions and to administer these activities. Some of these
activities have additional rules, which could contain additional
information about how we use and disclose your information,
including Personal Information. We suggest that you read any such
rules carefully.
-
For
additional uses as agreed by you and us, which may, for example,
arise from new types of products or services that we may offer you.
With
respect to audio-visual data that identifies an individual or
physiological data for an identifiable individual, we will use that
data only to provide products and services to our Customers,
including to make recommendations regarding safety, Asset health,
maintenance, worksite efficiency and productivity training for
operators, and to improve our products and services.
-
HOW
WE MAY DISCLOSE INFORMATION
Except
as described in this Data Governance Statement, we will not provide
any of your Personal Information to any third parties without your
consent. We may, however, share or disclose information that is
anonymized, which cannot reasonably be used to identify you, with
third parties. We may also disclosure information:
-
To
our business partners, including, Caterpillar Inc. and its business
affiliates or contractors, to assist us with delivering the products
and services you have requested.
-
To
our affiliates, to deliver the products and services that you have
requested.
-
To
Asset owners, to permit them to manage the use of their Asset.
-
To
our service providers who provide services such as tire replacement,
fire suppression systems, engine packaging, data analytics,
information technology and related infrastructure provision,
application development, platform hosting, customer service, product
development and auditing, advisory and other services. Our service
providers are given the information they need to perform their
designated functions, and are not authorized to use or disclose the
information for any other purposes.
-
To
component manufacturers, to permit them to study the use of their
products, to improve their products and to develop new products.
-
To
agents, service providers and other third parties contracted by or
engaged in business with Asset owners, who have management
responsibility for the Asset.
-
To
those of our third party service providers who supply sub contracted
services in relation to maintenance and repair of, or modification
to, Assets.
-
To
a related third party in the event of any reorganization, merger,
sale, joint venture, assignment, transfer or other disposition of
all or any portion of our business, Assets or stock (including in
connection with any bankruptcy or similar proceedings).
-
To
additional recipients as agreed by you and us.
When
your information is disclosed to third parties, such as Caterpillar
Inc. and its business affiliates or contractors, your information
becomes subject to the third party’s terms of use, privacy
policy and/or data governance statement.
We
may also transfer and disclose your information to third parties to
comply with a legal obligation
including the following:
-
To
a related third party in the event of any reorganization, merger,
sale, joint venture, assignment, transfer or other disposition of
all or any portion of our business, Assets or stock (including in
connection with any bankruptcy or similar proceedings).
-
To
additional recipients as agreed by you and us.
-
an
investigation by law enforcement, regulatory authorities or
self-regulatory organizations;
-
if
a warrant or court order or other instrument compels us to disclose
personal information, which may include lawful access by Canadian,
UK, Chilean, US or other foreign governmental authorities, courts or
law enforcement agencies;
-
the
protection of our assets
or
where necessary for the establishment, exercise or defence of legal
claims;
-
other
organizations in the case of investigating a breach of an agreement
or contravention of law;
-
for
the detection, prevention and suppression of fraud and other
criminal activity and
other
matters in the public interest;
-
the
protection of our employees, customers and others; and
-
in
situations otherwise permitted or required by applicable Canadian,
UK, Chilean, US or other law.
-
INTERNATIONAL
TRANSFERS
Your
Data may be stored and processed by us, our affiliates and our third
party service providers in the United States, Canada, United Kingdom,
South America or other jurisdictions that may not have data
protection or other laws that are as protective as in your country of
residence. If information is transferred to the United States,
Canada, United Kingdom, South America or another foreign
jurisdiction, it will be subject to the laws of that jurisdiction and
may be disclosed to or accessed by the courts, law enforcement and
governmental authorities in accordance with those laws. By
transferring Data or allowing Data to be transferred to us, you
consent to the transfer, processing and storage of your Data in
countries outside of your country of residence, as described in this
Data Governance Statement.
-
SECURITY
We
have
implemented
reasonable
organizational
,
technical and
administrative
measures
designed
to protect information within our organization. Unfortunately, no
data transmission or storage system can be guaranteed to be 100%
secure. If you have reason to believe that your interaction with us
is no longer secure (for example, if you feel that the security of
your account has been compromised), please immediately notify us
in
accordance
with the “Contacting Us” section below.
-
ACCESS,
CHANGE OR CORRECT PERSONAL INFORMATION
Subject
to certain exceptions prescribed by law,
you
have a right to access and request correction of most personal data
that we have about you. In some circumstances, it may not be possible
for us to provide you with all of your personal data. For instance,
there may be instances where disclosing the requested information
would impact the privacy of another individual. Where we cannot
provide access to personal data held about you, we will tell you why.
If
you think that any personal data we hold about you is inaccurate, you
may contact us using the contact details below and we will take
reasonable steps to ensure that the information is corrected. We may
take steps to verify your identity before providing you access to
your personal data.
If
you send any request for access to or correction of your personal
data, we will do our best to respond within a reasonable period after
your request.
-
ELECTRONIC
COMMUNICATIONS
With
your consent, we may use personal data to inform you of products or
services available from us or our affiliated entities. When
collecting information that might be used to contact you about our
products and services, we give you the opportunity to opt-out from
receiving such communications. Moreover, each e-mail communication we
send includes the ability to unsubscribe allowing you to stop
delivery of that type of communication. If you elect to unsubscribe,
we will remove you from the relevant list.
-
RETENTION
We
will retain your Personal Information for the period necessary to
fulfil the purposes outlined in this Data Governance Statement unless
a longer retention period is required or permitted by law.
-
UPDATES
TO THIS DATA GOVERNANCE STATEMENT
We
may change this Data Governance Statement from time to time and
without advance notice. The “LAST UPDATED” legend at the
top of this page indicates when this Data Governance Statement was
last revised. Any changes will become effective when we post the
revised Data Governance Statement. Your use of Digital Offerings
following these changes means that you accept the revised Data
Governance Statement.
-
CONTACTING
US
If
you have any questions about this Data Governance Statement, please
write us at Suite 300 – 565 Great Northern Way, Vancouver,
British Columbia V5T 0H8 (Attention: Privacy Officer).
Schedule
A
Finning
International Inc. Group Companies
Finning
Chile S.A.
Diperk
S.A.C.
The
Rental Store Chile S.A.
Sitech
Southern Cone SpA
Finning
Argentina S.A.
Finning
Soluciones Mineras S.A.
Nextmaq
S.A.
Finning
Bolivia S.A.
Finning
(UK) Ltd
Finning
(Ireland) Limited
Reaction
One Limited T/A Sitech UK
Alveton
Limited T/A Sitech Ireland
Sitech
Western Canada Solutions Ltd.
Raydon
Rentals Ltd. dba The Cat Rental Store
O.E.M.
Remanufacturing Company Inc.
Finning
Power Solutions Inc.